Privacy Policies

Privacy Policy
 Introduction
 This Privacy Policy describes how Radzzy and its affiliates (collectively “Radzzy , we,
 our, us”) collect, use, share, protect or otherwise process your information/ personal
 data through our website raddzy.com (hereinafter referred to as Platform). Please
 note that you may be able to browse certain sections of the Platform without
 registering with us. We do not offer any product/service under this Platform outside
 India and your personal data will primarily be stored and processed in India. By
 visiting this Platform, providing your information or availing any product/service
 offered on the Platform, you expressly agree to be bound by the terms and
 conditions of this Privacy Policy, the Terms of Use and the applicable service/product
 terms and conditions, and agree to be governed by the laws of India including but
 not limited to the laws applicable to data protection and privacy. If you do not agree
 please do not use or access our Platform. Collection-We collect your personal data
 when you use our Platform, services or otherwise interact with us during the course
 of our relationship and related information provided from time to time. Some of the
 information that we may collect includes but is not limited to personal data /
 information provided to us during sign-up/registering or using our Platform such as
 name, date of birth, address, telephone/mobile number, email ID and/or any such
 information shared as proof of identity or address. Some of the sensitive personal
 data may be collected with your consent, such as your bank account or credit or
 debit card or other payment instrument information or biometric information such
 as your facial features or physiological information (in order to enable use of certain
 features when opted for, available on the Platform) etc. all of the above being in
 accordance with applicable law(s) You always have the option to not provide
 information, by choosing not to use a particular service or feature on the Platform.
 Wemaytrack your behavior, preferences, and other information that you choose to
 provide on our Platform. This information is compiled and analyzed on an
 aggregated basis. We will also collect your information related to your transactions
 on Platform and such third-party business partner platforms. When such a third
party business partner collects your personal data directly from you, you will be
 governed by their privacy policies. We shall not be responsible for the third-party
 business partner’s privacy practices or the content of their privacy policies, and we
 request you to read their privacy policies prior to disclosing any information. If you
 receive an email, a call from a person/association claiming to be Radzzy seeking any
 personal data like debit/credit card PIN, net-banking or mobile banking password,
 we request you to never provide such information. If you have already revealed such
 information, report it immediately to an appropriate law enforcement agency.
 Usage- We use personal data to provide the services you request. To the extent we
 use your personal data to market to you, we will provide you the ability to opt-out of
 such uses. We use your personal data to assist sellers and business partners in
 handling and fulfilling orders; enhancing customer experience; to resolve disputes;
 troubleshoot problems; inform you about online and offline offers, products,
 services, and updates; customize your experience; detect and protect us against
 error, fraud and other criminal activity; enforce our terms and conditions; conduct
marketing research, analysis and surveys; and as otherwise described to you at the
 time of collection of information. You understand that your access to these
 products/services may be affected in the event permission is not provided to us.
 Sharing- We may share your personal data internally within our group entities, our
 other corporate entities, and affiliates to provide you access to the services and
 products offered by them. These entities and affiliates may market to you as a result
 of such sharing unless you explicitly opt-out. We may disclose personal data to third
 parties such as sellers, business partners, third party service providers including
 logistics partners, prepaid payment instrument issuers, third-party reward programs
 and other payment opted by you. These disclosure may be required for us to provide
 you access to our services and products offered to you, to comply with our legal
 obligations, to enforce our user agreement, to facilitate our marketing and
 advertising activities, to prevent, detect, mitigate, and investigate fraudulent or
 illegal activities related to our services. We may disclose personal and sensitive
 personal data to government agencies or other authorized law enforcement
 agencies if required to do so by law or in the good faith belief that such disclosure is
 reasonably necessary to respond to subpoenas, court orders, or other legal process.
 Wemaydisclose personal data to law enforcement offices, third party rights owners,
 or others in the good faith belief that such disclosure is reasonably necessary to:
 enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement,
 posting or other content violates the rights of a third party; or protect the rights,
 property or personal safety of our users or the general public. Security Precautions
To protect your personal data from unauthorized access or disclosure, loss or misuse
 we adopt reasonable security practices and procedures. Once your information is in
 our possession or whenever you access your account information, we adhere to our
 security guidelines to protect it against unauthorized access and offer the use of a
 secure server. However, the transmission of information is not completely secure for
 reasons beyond our control. By using the Platform, the users accept the security
 implications of data transmission over the internet and the World Wide Web which
 cannot always be guaranteed as completely secure, and therefore, there would
 always remain certain inherent risks regarding use of the Platform. Users are
 responsible for ensuring the protection of login and password records for their
 account. Data Deletion and Retention- You have an option to delete your account by
 visiting your profile and settings on our Platform , this action would result in you
 losing all information related to your account. You may also write to us at the
 contact information provided below to assist you with these requests. We may in
 event of any pending grievance, claims, pending shipments or any other services we
 may refuse or delay deletion of the account. Once the account is deleted, you will
 lose access to the account. We retain your personal data information for a period no
 longer than is required for the purpose for which it was collected or as required
 under any applicable law. However, we may retain data related to you if we believe
 it may be necessary to prevent fraud or future abuse or for other legitimate
 purposes. We may continue to retain your data in anonymized form for analytical
 and research purposes. Your Rights- You may access, rectify, and update your
 personal data directly through the functionalities provided on the Platform. Consent
By visiting our Platform or by providing your information, you consent to the
 collection, use, storage, disclosure and otherwise processing of your information on
the Platform in accordance with this Privacy Policy. If you disclose to us any personal
 data relating to other people, you represent that you have the authority to do so and
 permit us to use the information in accordance with this Privacy Policy. You, while
 providing your personal data over the Platform or any partner platforms or
 establishments, consent to us (including our other corporate entities, affiliates,
 lending partners, technology partners, marketing channels, business partners and
 other third parties) to contact you through SMS, instant messaging apps, call and/or
 e-mail for the purposes specified in this Privacy Policy. You have an option to
 withdraw your consent that you have already provided by writing to the Grievance
 Officer at the contact information provided below. Please mention “Withdrawal of
 consent for processing personal data” in your subject line of your communication.
 We may verify such requests before acting on our request. However, please note
 that your withdrawal of consent will not be retrospective and will be in accordance
 with the Terms of Use, this Privacy Policy, and applicable laws. In the event you
 withdraw consent given to us under this Privacy Policy, we reserve the right to
 restrict or deny the provision of our services for which we consider such information
 to be necessary. Changes to this Privacy Policy- Please check our Privacy Policy
 periodically for changes. We may update this Privacy Policy to reflect changes to our
 information practices. We may alert / notify you about the significant changes to the
 Privacy Policy, in the manner as may be required under applicable laws.
 Grievance Officer
NameoftheOffice: Manish Lakhmichand Chandwani
 Designation: Director
 Radzzy managed by
 BRIDGING ASSOCIATES PRIVATE LIMITED
 Survey NO 157, 77, Shivkrupa Society, Mouza Bhilgaon, Kamptee, Nagpur,
 Maharashtra, 440026
 Contact us:
 mail– raddzy25@gmail.com
 phone– 92704 15550
 Monday–Friday– 10:00– 20:00
 Saturday– 10:00– 18:00
 Sunday– 10:00– 18:00